Automate Routine Tasks & Free Your Team to Focus on What Matters
Teams overloaded with repetitive messaging tasks lose time and morale. The solution is automation that handles the routine and empowers your agents to focus on high-value interactions. Our WhatsApp business/support platform provides powerful automation builders, ready templates, and escalation rules designed to streamline daily operations.
Use automation to greet customers, gather order numbers, and route complex cases to specialists. Chatbots can schedule calls, confirm appointments, and provide delivery updates while leaving exceptions to human agents. This hybrid approach reduces average handling time and dramatically improves first-contact resolution.
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Task automation expands beyond replies: set reminders for follow-ups, escalate unresolved issues, and trigger internal alerts for VIP customers. With seamless CRM integration, every interaction becomes traceable and actionable — improving both service quality and sales conversion. Agents get context at a glance with full conversation histories and customer profiles embedded in the chat view.
The platform is built for growth: scale channels, add agents, and customize permissions without disrupting service. Analytics dashboards highlight trends, allowing managers to shift staffing, update templates, and refine automation flows based on real performance data. Multichannel continuity ensures that whether a customer started on WhatsApp, email, or web chat, your team sees the full story.
Privacy-first design means permissions, consent logs, and message retention follow industry best practices. Scheduled campaigns and segmented broadcasts let you reach the right customers with the right message at the right time — without spamming or violating trust.
Make automation work for your team. Reduce manual burden, shorten response times, and deliver consistent, delightful support that scales with your business.
